{"id":9289,"date":"2026-08-16T02:33:22","date_gmt":"2026-08-15T23:33:22","guid":{"rendered":"https:\/\/handoli.com\/index.php\/2026\/08\/16\/trezor-says-13689-customers-hit-by-data-breach-at-shipping-partner\/"},"modified":"2026-08-16T02:33:22","modified_gmt":"2026-08-15T23:33:22","slug":"trezor-says-13689-customers-hit-by-data-breach-at-shipping-partner","status":"publish","type":"post","link":"https:\/\/handoli.com\/index.php\/2026\/08\/16\/trezor-says-13689-customers-hit-by-data-breach-at-shipping-partner\/","title":{"rendered":"Trezor says 13,689 customers hit by data breach at shipping partner"},"content":{"rendered":"<div><\/div>\n<p>Crypto hardware wallet Trezor revealed today that the personal details of 13,689 of its customers have been leaked.\u00a0<\/p>\n<p>The breach at Trezor\u2019s mailing partner, ShipMonk, <a href=\"https:\/\/trezor.io\/blog\/news\/recent-customer-data-exposed-in-shipping-provider-incident\">impacted<\/a> users across the UK, US, Sweden, Colombia, Brazil, Italy, and Portugal, who ordered a Trezor product between May 10 and August 8, 2026.<\/p>\n<p>Nearly 12,000 customers had their full name, physical address, phone number, and email address leaked, while almost 2,000 saw their name, city, and email address leaked.\u00a0<\/p>\n<h2 class=\"wp-block-heading\">Trezor says private keys are safe\u00a0<\/h2>\n<p>Trezor claims someone gained \u201cunauthorized access\u201d to ShipMonk\u2019s systems, and that Trezor infrastructure, such as its devices and private keys, is unaffected.\u00a0<\/p>\n<p>It warned that leaked users are now at risk of phishing scams via phone, email, or post, and stressed that \u201cNobody from Trezor ever asks for a wallet backup.\u201d\u00a0<\/p>\n<figure class=\"wp-block-embed is-type-rich is-provider-x wp-block-embed-x\">\n<div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">We have some difficult news to share. Unfortunately, one of our shipping providers has experienced a data breach that exposed sensitive order data. This affects new customers in the US, UK, Sweden, Colombia, Brazil, Italy, and Portugal who received an order within the 90 days\u2026<\/p>\n<p>\u2014 Trezor (@Trezor) <a href=\"https:\/\/x.com\/Trezor\/status\/2087885428313543059?ref_src=twsrc%5Etfw\">August 13, 2026<\/a><\/p><\/blockquote>\n<\/div>\n<\/figure>\n<p><em>Read more: <a href=\"https:\/\/protos.com\/search-engines-fix-claude-leak-but-perplexity-users-files-still-online\/\" target=\"_blank\" rel=\"noreferrer noopener\">Search engines fix Claude leak but Perplexity users\u2019 files still online<\/a><\/em><\/p>\n<p>The wallet firm says only users who received a warning email from Trezor today are impacted by the leak.\u00a0<\/p>\n<h2 class=\"wp-block-heading\">Trezor says it\u2019s yet to decide on ShipMonk partnership<\/h2>\n<p>Trezor told Protos that it was informed of ShipMonk\u2019s breach on August 10. <\/p>\n<p>It said it\u2019s still gathering information on the incident and that, only when it has the full picture, will it \u201cdecide on the future\u201d of its partnership with ShipMonk.\u00a0<\/p>\n<p>Trezor emphasised how its 90-day data policy helped mitigate the leak with its ability to \u201cdelete or anonymize order data 90 days after delivery.\u201d<\/p>\n<p>It claims that it is also pushing an \u201canonymous delivery\u201d this year, and noted that it will share more details of the ShipMonk breach once a full report is ready.\u00a0<\/p>\n<h2 class=\"wp-block-heading\">Wallet data leaks lead to targeted scams\u00a0<\/h2>\n<p>Crypto wallet maker Ledger suffered similar customer data leaks back in 2020 and 2026.\u00a0<\/p>\n<p>Following the 2020 breach, hackers <a href=\"https:\/\/protos.com\/hackers-keep-sending-fake-crypto-wallets-to-ledger-leak-victims\/\" target=\"_blank\" rel=\"noreferrer noopener\">sent<\/a> fake Ledger devices that were designed to upload malware into a user\u2019s computer.<\/p>\n<p>Scammers used this same leaked data five years later to <a href=\"https:\/\/protos.com\/ledger-scammers-are-sending-letters-to-steal-your-recovery-phase\/\" target=\"_blank\" rel=\"noreferrer noopener\">send<\/a> fake Ledger letters that attempted to trick recipients into handing over their recovery phrases.<\/p>\n<p>Trezor customers have previously been <a href=\"https:\/\/protos.com\/why-did-i-receive-a-trezor-phishing-email-from-substack\/\" target=\"_blank\" rel=\"noreferrer noopener\">targeted<\/a> with phishing campaigns that used phoney stories of quantum vulnerability disclousres to trick victims.<\/p>\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-protos wp-block-embed-protos\">\n<div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"eAZcL1yd0F\"><p><a href=\"https:\/\/protos.com\/ledger-confirms-customer-data-leaked-in-third-party-global-e-breach\/\">Ledger confirms customer data leaked in third-party Global-e breach<\/a><\/p><\/blockquote>\n<\/div>\n<\/figure>\n<p><em>Read more: <a href=\"https:\/\/protos.com\/why-did-i-receive-a-trezor-phishing-email-from-substack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Why did I receive a Trezor phishing email from Substack?<\/a><\/em><\/p>\n<p>It\u2019s also believed that criminals use this sort of leaked data to physically target crypto users. <\/p>\n<p>This was the case last week when lawyers in France <a href=\"https:\/\/protos.com\/two-sentenced-in-france-after-crypto-ransom-home-invasion\/\" target=\"_blank\" rel=\"noreferrer noopener\">claimed<\/a> the leaked address of one retired crypto millionaire, who had since moved out of his former property, led to the attacks against the new owners.\u00a0<\/p>\n<p><em>Got a tip? Send us an email securely via\u00a0<a href=\"https:\/\/leaks.protos.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Protos Leaks<\/em><\/a>. For more informed news and investigations, follow us on\u00a0<a href=\"https:\/\/twitter.com\/protos\" target=\"_blank\" rel=\"noreferrer noopener\">X<\/a>,\u00a0<a href=\"https:\/\/bsky.app\/profile\/protos.com\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Bluesky<\/em><\/a>, and\u00a0<a href=\"https:\/\/news.google.com\/publications\/CAAqJAgKIh5DQklTRUFnTWFnd0tDbkJ5YjNSdmN5NWpiMjBvQUFQAQ\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Google News<\/em><\/a>, or subscribe to our\u00a0<a href=\"https:\/\/youtube.com\/protosmedia\" target=\"_blank\" rel=\"noreferrer noopener\"><em>YouTube<\/em><\/a>\u00a0channel.<\/em><\/p>\n<p>The post <a href=\"https:\/\/protos.com\/trezor-says-13689-customers-hit-by-data-breach-at-shipping-partner\/\">Trezor says 13,689 customers hit by data breach at shipping partner<\/a> appeared first on <a href=\"https:\/\/protos.com\/\">Protos<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Crypto hardware wallet Trezor revealed today that the personal details of 13,689 of its customers have been leaked.\u00a0 The breach at Trezor\u2019s mailing partner, ShipMonk, impacted users across the UK, US, Sweden, Colombia, Brazil, Italy, and Portugal, who ordered a Trezor product between May 10 and August 8, 2026. Nearly 12,000 customers had their full [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9290,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[147],"tags":[],"class_list":["post-9289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-invest"],"_links":{"self":[{"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/posts\/9289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/comments?post=9289"}],"version-history":[{"count":0,"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/posts\/9289\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/media\/9290"}],"wp:attachment":[{"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/media?parent=9289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/categories?post=9289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/handoli.com\/index.php\/wp-json\/wp\/v2\/tags?post=9289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}